Application
The applicant must be at least 25 years of age. Appropriate ID required.
Parking
Complimentary parking is available for over 1,100 vehicles in the East and West Parking Structures on either side of the Victoria Gardens Cultural Center as available. Parking is also available surrounding the Victoria Gardens regional town center. The East and West Parking Structures have designated accessible parking on all levels and are equipped with elevators and have clear thorough ways to the Cultural Center Imagination Courtyard.
Accessibility
Victoria Gardens Cultural Center is at a centralized, highly visible location within the Inland Empire’s premiere shopping, dining and entertainment destination. The Victoria Gardens Cultural Center is conveniently located off the I-15 in Rancho Cucamonga, between Foothill Boulevard and Base Line Road, near the corner of Day Creek Boulevard and Cultural Center Drive at 12505 Cultural Center Drive. It is easily accessible from the 210, 10 and 15 freeways and minutes from the Ontario Airport.
Catering
Victoria Gardens Cultural Center offers an exclusive, full service, licensed, on-site caterer. Our caterer provides sumptuous cuisine impeccably served in an ambiance of warm hospitality. All food and beverages must be provided by our exclusive caterer.
Music
You have the option to choose your own musician, band or DJ. All vendors are required to be approved by the Event Services Department a minimum of two weeks prior to rental. All vendors working on property are required to have a City of Rancho Cucamonga business license. For more information on business licenses, click here.
Forms must be filled out and signed by an adult of twenty five (25) years of age or older. Applicant must be the representative and be on the premises the entire time of event and is solely responsible for the event and guests in attendance.
Types of Events
Victoria Gardens Cultural Center allows private and corporate events, 7 days a week. Youth/teen events are considered events where the guest of honor is under the age of 21 and/or where the guest count is primarily under the age of 21. All youth/teen events will require security for the duration of the event and alcohol service is not permitted. All events must be approved by the Event Services Department.
Beverage Service
Alcohol use requires a security/damage deposit, a non-refundable application fee, additional insurance and security. Premier Food Services must serve/sell all alcohol. Alcohol service must conclude 1 hour prior to event end time.
Flowers and Decorations
- We are a full-service venue who would love to help design your event from table linens to lighting to specialty furniture. Let the creative, skilled Event Services team bring your vision to life. Please call 1-909-477-2773 to set up a design meeting.
- Fog machines and candles are not permitted.
- Decorations and visual aids must be freestanding and ground supported. Your events staff can be available to assist with the installation of décor. Anything that would need to be hung or rigged to the building can be arranged with the Event Services Department.
Insurance
Each event must be covered by an event insurance certificate. Depending on the type of event or the number of guests expected the Event Services Department will request, at the cost of the applicant, additional liability insurance (1 - 2 million-dollar coverage) naming the City of Rancho Cucamonga as additionally insured. A certificate of liability insurance may be purchased through the City of Rancho Cucamonga or may be provided by the client's organization. The Event Services Department will inform you of the insurance coverage required for your event.
Advertisement
Advertisement(s) concerning your event or activity may not be distributed until the facility request is confirmed and an official contract is signed. All public advertisements must be pre-approved by the Event Services and/or Marketing Departments prior to distribution.
Facility Fees Include
- Use of facility for requested hours
- Tables, chairs and black linens
- Event Manager for the duration of the event
- Free Wi-Fi
- Free parking as available
- Every event is unique and may require additional services. Please call the Event Services team at 1-909-477-2773 for a custom proposal.
Deposits, Payments and Damage Deposit Fee
Once you select your room, date, and time a security/damage deposit, application fee, and Facility Reservation Request Form must be completed and signed to secure your date. Dates and times are on a first come first served basis. A firm contract will be generated from your request if your requested time, date, and room are available and approved. Payment will be deposited once the rental request has been entered. The remaining balance is due 30 days prior to the designated function for any room or area. For rental of the Lewis Family Playhouse all fees paid must be paid 60 days before the event date. Acceptable payment methods are cash, credit card, and money order.
The damage/security and/or alcohol deposit is refundable per terms and conditions after the conclusion of the event in approximately 14 business days. If guests of the renter are consuming alcohol on the premises without approval the renter will forfeit all deposits. If the event is falsely advertised or misrepresented in any way, and therefore cancelled by the Event Services Department, the client will forfeit their full deposit.
Application Fee
Cancellation Fees
In the event of a cancellation prior to your contract due date a non-refundable cancellation fee is withheld from the rental deposit as follows:
All fees for approved rentals must be paid 30 days in advance, 60 days in advance for the Lewis Family Playhouse. The Victoria Gardens Cultural Center Event Services Department may cancel the reservation if the client has not submitted all fees at the time required. A cancellation fee for all room rentals shall be assessed.
Click here to view cancellation schedule. (See page 13).
Other Fees
Facility Decorating / Set-Up and Tear Down
Additional time will be added for Set-up, Client Decorating and Tear Down; time determined based on each individual rental need.
Overtime Fee
For rentals that exceed the rental time as designated in their rental contract, additional fees will be assessed for staffing costs and rental fees to be calculated at a rate of time-and-a-half of the client’s hourly rate. Additional fees may be assessed by third party vendors contracted on applicant's behalf. Secruity and catering staff if applicable. Additional fees are at the discretion of the third party vendors.
Security
The Department reserves the right to require security or chaperones at an event with all costs incurred by the applicant.
Merchandise Sales by Vendors
Clients who wish to sell their merchandise to their guests, a 10-30% commission will be paid to the Victoria Gardens Cultural Center as negotiated per event.
Box Office Services
The Victoria Gardens Cultural Center Box Office offers a variety of box office services for your event. Our highly trained staff may set-up, print and/or sell your event tickets. You may ticket any event in the Lewis Family Playhouse, Celebration Hall, Imagination Courtyard, Studio Theatre and Arbor Courtyard.
Box Office Service
$250.00
- Box Office to sell tickets for organizations/renters.
- Customers may purchase tickets on the web, by mail, by phone, or in person.
- May offer priority ticket purchasing.
- May sell a portion of the tickets on consignment.
- The Box Office accepts Visa, Mastercard, cash or check.
- May offer senior, youth or group special discounts.
Ticket Administrative Fee
$2.00 per ticket
- Additional fees will be assessed for Internet sales.
- Administrative fees may vary depending on event and/or ticket prices.
Ticket Printing Only
$75.00 set up charge plus the cost of ticket stock.
- Client to sell their own tickets
Refunds for Show Cancellations
- In the case of event cancellation or date change a full refund or an account credit will be offered. Refunds can only be made to the original purchaser. Internet service fees are non-refundable.
